User Adoption Problems
You’re not alone. Over the years, we’ve interviewed many project managers, change managers, technology teams and training consultants, and here are some of their most common user adoption challenges:
Our Solution: Traction365
Traction365 is a video-based solution that will prepare, train and support your organisation in using Microsoft Office 365. Our unique solution is made up of three types of videos, released in line with your deployment schedule:
‘Introducing’ videos communicate the vision behind the change programme and get your users excited about how the new ways of working will benefit them personally as well as the organisation.
The ‘Getting Started’ video gives all your users the essential knowledge they will need in order to be productive from day one – including necessary background information, an overview of the interface and any significant business rules.
Rather than one lengthy video, ‘How-to’ videos are purposely short and to-the-point, giving your users step-by-step guidance on how to perform a specific task.
Why use Traction365 videos?
Show don’t tell – watching a demonstration is the most effective way to learn.
Customised – branded to look and feel like your environment and to include your business rules.
Just-in-time learning – short, targeted ‘How-to’ videos ensure users get the answers they need quickly.
Watch on any device – on projectors, TV screens, desktop monitors, tablets, phones.
Global coverage – provide your users with 24 / 7 support.
Multi-lingual support – switch the interface language, voiceover and/or subtitles.
Easy to deploy
Cost-Effective – no need to hire expensive trainers or venues.
Deploy quickly – your users learn Office 365 at their own desks.
Analytics – measure success and ensure all staff have been trained.
See Traction365 in action now!
including full animation and video production
Traction365 responds to Microsoft Office interface developments
5 years experience
producing internal comms and training videos for Microsoft Office software
delivering Traction365 videos to organisations globally
Mark Wayt – IT Manager, O2
I want to take this chance to thank you for all the hard work you’ve put in as a team to deliver these videos – we’ve had excellent feedback from the user base and they’ve found them very useful.
Shahin Virani – COO, Bonhams
Thanks to all your team with hard work they put in to deliver the videos within a short timescale.
Hiten Daji – Project Manager, Three
Just wanted to say thank you for all your help and hard work in getting us across the line with the videos. It’s been a pleasure to work with you on this project. Your flexible approach allowed us to accommodate for these and still meet our timescales with some great content.
Get in touch
Contact us today, we would love to hear from you!